Mayon Volcano Tours

• All bookings are strictly non-transferable / non-refundable / non-changeable.
• Lead travelling party holding the confirmation voucher must present a valid photo ID/Passport for this exchange.
• There will be no refund for unused admission ticket, Bus transfer or any other added benefits either in part or full.
• All printed tickets are non-transferable.
• Loss of ticket will be solely under the full responsibility of the passenger.
• This Voucher is valid on the date of visit as stated.
• The ticket allows only one entry. No re-entry is allowed.
• For Tour Confirmation, we require 30% Non-Refundable down-payment. This can be deposited thru our BPI OR BDO ACCOUNT AND BALANCE WILL BE PAID at least 3 DAYS BEFORE THE TOUR. We only accept CASH payment.We do not accept Credit Card or Company or Personal Checks. All Rates are subject to change without prior notice. TREVALLY TRAVEL AND TOURS has the right to rescind the contract, refuse carriage and forfeit the down-payment deposit if client fails to pay the remaining balance BEFORE the start of the
  said tour or travel.
• NO REFUND AND NO REBOOKING FOR NO SHOW OR ON THE SPOT CANCELLATION.
• Standard check in time is 2:00PM. Check out time is 12PM. Early check in would be subject to room availability.
• Room sharing is Based on what is specified in the Inclusions (Whether Twin, Triple and Quad Sharing)
• Additional and incidental expenses incurred (loss of card key, loss or damage to hotel towels, bedsheets, consumption of food in hotel’s minibar) are not part of the package price and is on pax account.
• Luggages are the sole responsibility of the participants. The use of Porters are on pax account.
• TREVALLY TRAVEL AND TOURS acts in good faith, acting solely as an intermediary and an agent for vendors and service providers (i.e Air and Sea Carriage, Hotel accommodation, Ground transportation, Tours, Meals, Cruises, Travel Insurance, etc.) and as such, it is not liable for breach of contract or any intentional or careless actions or omissions on part of suppliers, which may result in any loss, damage, delay, injury, death, sickness, or accident sustained by the client and his travel companions in the course of availing the indicated services.
• This agency likewise shall not be responsible for any injuries, damages, losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, schedule changes caused by weather or road conditions, force majeure such as natural catastrophes, strikes, abnormal conditions or developments, or any other irregularities, actions, omissions or conditions outside the travel agent’s reasonable control.
• By embarking upon this travel, Travelers (CUSTOMER) voluntarily assume all risks involved with such travel, whether expected or unexpected.
• TREVALLY TRAVEL AND TOURS reserves the right to refuse service to anybody. Every passenger on board the vehicle must respect the tour guide and the time frame in which a tour is scheduled to occur when you stop for photos, breaks, hiking, walking or visiting a site of interest. TREVALLY TRAVEL AND TOURS is not responsible for any delays caused by the customer or individual who does not comply with the time limit a tour guide recommends for each stop or site. Please note that overtime fees may apply if applicable. TREVALLY TRAVEL AND
  TOURS reserves the right to remove any passenger who causes a disturbance to any individual in the vehicle, including the tour guide/driver, or poses as a threat to an otherwise smooth and safe trip.
• Some tours may include physical activities activities like hiking, walking, kayaking, riding an ATV (all terrain vehicle), rafting, riding in vehicles, which involves risks. TREVALLY TRAVEL AND TOURS does not assume any responsibility for any injuries, accidents or health issues that might be a result from any of these physical activities. All of our customers are responsible for evaluating the potential risks of participating in any of our tours that may involve physical activity. Please immediately inform TREVALLY TRAVEL AND TOURS if you have any health issues prior
  to making your reservation.
• Flight cancellations and delays of airlines are beyond TREVALLY TRAVEL AND TOURS’ reasonable control, hence, it accepts no responsibility over these events. In the event of any delay or suspension, it is the responsibility of the Airline Company to take the necessary remedial action to address the same and its consequences. In any case, TREVALLY TRAVEL AND TOURS will extend necessary assistance to address concerns of guests and to safeguard their welfare, but the Airline Company will be responsible for the final decision on such requests. Additional and
  incidental expenses incurred due to delay, suspension, accidents and local conditions must be borne by the guest.

It is only upon receipt of payment from TREVALLY TRAVEL AND TOURS that booking is confirmed. We require a Non-Refundable 30% down payment of the total package price and can be paid thru our BPI or BDO Account. The 70% balance should be paid at least 3 DAYS BEFORE THE TRIP. All Rates are subject to change without prior notice. TREVALLY TRAVEL AND TOURS has the right to rescind the contract, refuse carriage and forfeit the down payment deposit if client fails to pay the remaining balance BEFORE the start of the said tour or travel.

For Cash Payment Deposit through Banks

Philippine Peso Account

Kindly scan your deposit slip payment and email to info@trevallytravel.com or viber it to 09175263388.